Shipping policy

Shipping Policy

Thank you for shopping with HNR Store. We are committed to processing and delivering your orders safely and efficiently.

1. Order Processing

  • Orders are processed during our regular business days.

  • Please allow 1–3 business days for order processing after your order is successfully placed.

  • Once your order has been dispatched, you will receive the available tracking or shipment information through your provided contact details.

  • Orders may experience additional processing time during sales, promotions, public holidays, or periods of high order volume.

2. Delivery Time

For orders within Pakistan, delivery generally takes approximately 3–7 business days after dispatch.

Delivery times may vary depending on:

  • Your delivery location

  • Courier service availability

  • Weather conditions

  • Public holidays

  • Unforeseen logistical delays

Remote or less-accessible areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Any promotional free-shipping offer will be subject to the terms and conditions specified at the time of the promotion.

4. Cash on Delivery

If Cash on Delivery (COD) is available for your order, you may pay the required amount to the courier at the time of delivery.

Please ensure that the provided phone number and delivery address are correct so that our delivery team can contact you when necessary.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

HNR Store will not be responsible for delays or additional charges resulting from:

  • Incorrect address

  • Incomplete address

  • Incorrect phone number

  • Customer being unavailable at the provided address

If an order is returned because of incorrect information or repeated delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed or Lost Shipments

Although we work with reliable delivery partners, shipping delays can occasionally occur due to circumstances beyond our control.

If your order appears to be significantly delayed or has not arrived within the expected delivery period, please contact us so we can assist you in checking the shipment status.

7. Damaged Packages

Please inspect your package when you receive it.

If your package appears to be damaged, opened, or tampered with, please contact us as soon as possible and provide relevant photographs or other evidence so that we can review the issue and assist you accordingly.

8. Order Cancellation

Once an order has been dispatched, cancellation may no longer be possible.

If you need to cancel an order, please contact us as soon as possible after placing the order. Cancellation requests will be considered depending on the order's processing and shipping status.

9. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: hnrstore.pk@gmail.com
Website: hnrstore.online

We will be happy to assist you with your order and shipping-related concerns.

HNR Store
Quality Products. Reliable Service.